PT Holcim Indonesia Tbk, Our business consumes vast amounts of raw materials, energy and investment in large-scale capital equipment. Our customers rely on us to deliver quality products on time - every time. The catalyst that combines the two is people. And we invest substantially every year in training, health and safety management and career development.
PT Holcim Indonesia Tbk is one of the biggest cement companies in Indonesia with the distinguished advantage of integrated businesses in ready-mix concrete and aggregate - provides a working environment that encourages personal & professional development skill.
In addition to formal courses and on the job training we place strong emphasis on maintaining regular communications with our employees and their families through social events and internal bulletins and newsletters. PT Holcim Indonesia looking for candidates to join in the position:
Customer Centric Culture Specialist
Scope of Work:
- Responsible for planning, managing, monitoring and controlling overall initiatives communication and effective change management in establishing a Customer Centric Corporation (CCC).
- Bachelor Degree in any major, preferable holds a Master of Business Administration or Master in Management degree
- A working knowledge of over 2-3 years experience services area, human resources training – change management or marketing communication
- Experience with working in multidiscipline team
- MS Office, Lotus Notes
- Good command in English both spoken & written
- Understanding of customer centric culture framework, Good analytical thinking and customer focus orientation
- Strong in planning and monitoring of project management
- Excellent and experience at diagnosing communications requirements and developing a structured approach to engaging stakeholder groups.
- Experienced at facilitating communication between many parties and enabling knowledge transfer between stakeholders
- Experienced at writing and delivering a range of communications materials across different channels, tailored for the appropriate audience.
- Individual should be self-motivated and have the ability to deliver results and meet deadlines also through others
- Good interpersonal skills are key as this role entails engaging with a number of key stakeholders within implementation teams
- A strong team player and be willing to work with multiple individuals in achieving results.
- Demonstrates personal behaviors and values such as openness, mutual respect, honesty and trust with team.
Jawa Barat, Jawa Tengah, Jawa Timur, Bali
To be responsible for all Holcim modern channel sales activities through maintaining effective partnerships and relationships with a network of distributors and Franchise Retailers. Incumbents are also responsible to provide assistance in growing and cultivating market opportunity for multi-construction material products as well as housing solution services for each area in order to increase profit, maintain market control and meet Holcim Indonesia’s strategic objectivesRequirements:
- Minimum bachelor degree preferably in civil engineer or architecture discipline
- Minimum 3 years experience in sales, preferred to have exposures in retail/ consumer goods and/or construction business/ industry
- Computer Literacy : Excel, Ms Word
- Good command of written & spoken English
- Good skill in communication and in influencing others
- Good analytical thinking, problem solving skill, initiative-taking skill
- Able to give advise or recommendation based on achievement / market review
- Good negotiation and presentation skill
- Able to translate marketing strategy into implementation in the field
- Able to gather and synthesize information from data provided by sales force from the market
- Able to lead and deal with others
- Knowledge in channel and distribution
Receives documents complete and accurate order information from customer in order to maximize service while minimizing non-productive time of equipment and personnel.Requirements:
Through operational of dispatch center for concrete truckmixer in a timely fashion to ensure the targeted service level and cost, satisfy both external & internal customer by delivering the best service with cost efficiency.
- S1 Degree Engineering, Economic or Graduate for Diploma, senior high school with experience in ready mix.
- Minimum 1-2 years in ready mix concrete, aggregate and building product industry
- Minimum 1-2 years in production or customer service
- 1 years experience in inventory material management
- Ms.Office Excel & Word, PowerPoint, Lotus Note & Internet
- Excellence communication skills in Bahasa and English written( oral & writen )
- Having sound knowledge of Ms. Office & SAP module SD, MM applications
- Having logical thinking and high capability analytical skill.
- Having good communication & interpersonal skill.
- Good knowledge concrete raw material delivery for negotiate
Organizational Design & Development Dept.
(Please indicate position applied for on the subject field of your email). online application Lowongan Kerja Holcim Indonesia